Shipping Policy
Q2. How long will it take for my order to arrive?
Ans: Shipping times depend on the method chosen and your location. Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and express shipping is usually delivered within 1-2 business days. Delivery times may vary based on your location and other factors.
Q3. Do you offer international shipping?
Ans: Yes, we offer international shipping to select countries. International shipping times and costs will vary depending on the destination. Please check our shipping policy or contact customer support for details on international shipping options.
Q4. How can I track my order?
Ans: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website. You can also track your order through your account on our website.
Q5. Are there any shipping charges?
Ans: Shipping charges are calculated based on the shipping method selected and your delivery address. We may offer free shipping promotions on certain orders or for specific regions. The applicable shipping costs will be displayed at checkout.
Q6. What should I do if my order hasn’t arrived by the expected delivery date?
Ans: If your order is delayed, first check the tracking information provided. If there are no updates or you believe there is an issue, please contact our customer support team for assistance. We will help you resolve any issues with your shipment.
Q7. Can I change my shipping address after placing an order?
Ans: Address changes can only be made if your order has not yet been processed or shipped. Contact our customer support team as soon as possible with your new address details. Once the order is in transit, we may not be able to change the shipping address.