Ans: Contact customer service immediately with photos of the damage. We’ll guide you through the return process and provide a replacement or refund.

Ans: Sale items are eligible for return unless marked as final sale. Check our return policy for details.

Ans: Refunds are processed within 7-10 business days after we receive your return. Please allow additional time for your bank to reflect the refund.

Ans: Online purchases can be returned through our website or by mail, not in physical stores.

Ans: A receipt is required for returns. If lost, contact customer service; we might be able to assist with a store credit.

Ans: Yes, please return items in their original packaging to ensure they arrive safely.

Ans: Yes, but the return must be initiated by the original purchaser. A gift receipt is helpful.

Ans: Exceptions include items marked as final sale or those not in their original condition. Review specific item policies for details.

Ans: Yes, returns for items purchased with a gift card will be refunded to the original gift card or as store credit.

Ans: Exchanges for international orders are not always possible. Contact customer service for details on international return and exchange options.

Ans: Returns must be handled through the original retailer. Contact them directly for return instructions.

Ans: Customized or personalized items are generally non-returnable. Check with customer service for exceptions or issues.