Ans: Once an order has been shipped, it cannot be cancelled. However, you can return the item(s) for a refund according to our return policy. Please refer to our Return Policy page for instructions on how to return items.

Ans: Cancellation fees may apply depending on the timing of your cancellation and the nature of the product or service. Please review our cancellation policy or contact customer support for details on any potential fees.

Ans: If your order is eligible for cancellation, we will process it within 1-2 business days. You will receive a confirmation email once the cancellation has been successfully processed. Refunds, if applicable, may take additional time depending on your payment method.

Ans: If you realize that you have placed a duplicate order, contact our customer support team immediately. We will assist you in cancelling the duplicate order and ensuring you are only charged for the items you wish to keep.

Ans: Custom or personalized orders are often non-refundable and cannot be cancelled once they have been processed. Please review our policy on custom items or contact customer support to discuss your specific situation.

Ans: If your order has been packed but not yet shipped, we will attempt to cancel it and process a refund. However, if it has already been prepared for shipment, it may not be possible to cancel. Please contact us as soon as possible to discuss your options.

Ans: You will receive a full refund for the order amount if the cancellation is processed according to our policy. However, certain orders may be subject to restocking fees or other deductions, which will be outlined in our cancellation policy.

Ans: You can check the status of your cancellation request by logging into your account on our website and viewing your order history. You will also receive email notifications regarding the status of your cancellation and any associated refunds.

Ans: If you have not received a confirmation email regarding your cancellation request, please contact our customer support team to verify the status of your request. Include your order number and details in your inquiry to help us assist you more efficiently.