Ans: Please consult our comprehensive size guide available on each product page. If you require further assistance or have specific sizing questions, our customer support team is available to help.

Ans: Yes, we provide international shipping to numerous destinations. Shipping fees and delivery times vary based on the destination. For more detailed information, please refer to our Shipping Policy.

Ans: After your order has been shipped, you will receive an email containing a tracking number. You can use this number to monitor your order’s progress through our website or the courier's tracking system.

Ans: We accept returns and exchanges within 30 days of receipt, provided the items are in their original condition and packaging. Please review our Returns & Exchanges page for complete details and instructions.

Ans: We accept a variety of payment methods, including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Ans: Enter your discount code in the “Promo Code” field during the checkout process. The discount will be automatically applied to your order total.

Ans: Your security is our priority. Our website employs SSL encryption to ensure that your personal and payment information is protected. For more details, please review our Privacy Policy.

Ans: Yes, we offer gift cards in various denominations. You can purchase them directly from our website and use them as a payment method during checkout.

Ans: You can reach our customer support team via email at support@chasmi.com or by filling out the contact form available on our website. We strive to respond to all inquiries within 24 hours.

Ans: We are dedicated to sustainability and offer a selection of dresses made from eco-friendly materials. Look for the “Sustainable Choice” label on our product pages for more information.

Ans: Yes, pre-order options are available for certain out-of-stock items. Please check the product page for availability and expected restock dates.

Ans: Currently, we do not offer customization services. However, we are exploring options to expand our offerings in the future, so please stay tuned for updates.

Ans: Once you have received your order, you can leave a review on the product page by selecting the “Write a Review” option. Your feedback is valuable to us and helps other customers make informed decisions.

Ans: Orders are processed promptly to ensure timely delivery. If you need to make changes to your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.